Knock Block Integrated, 58-degree radius, cartridge bearing, 1-1/8" top, 1.5" bottom M, L, XL TranzX JD-YSP18, 130mm travel, internal routing, 31.6 mm, 425 mm lengthīontrager Rhythm Comp, alloy, 31.8 mm, 15 mm rise, 780mm widthīontrager Rhythm Comp, 31.8 mm, Knock Block, 0-degree, 50 mm length S TranzX JD-YSP18, 100 mm travel, internal routing, 31.6 mm, 361 mm length RockShox Deluxe Select+, 230 mm x 57.5 mmīontrager Line Comp 30, Tubeless Ready, 6-bolt, Boost110, 15 mm thru axleīontrager Line Comp 30, Tubeless-Ready, Rapid Drive 108, 6-bolt, Boost148, 12 mm thru axleīontrager Switch thru-axle, removable leverīontrager XR5 Team Issue, Tubeless Ready, Inner Strength sidewall, aramid bead, 120 tpi, 29x2.60"īosch Performance CX, magnesium motor body, 250 watt, 85 Nm, 25 km/h max assistīontrager Arvada, steel rails, 138 mm width RockShox Yari RC, DebonAir spring, Motion Control RC damper, e-MTB optimised, tapered steerer, 42 mm offset, Boost110, 15 mm Maxle Stealth, 160 mm travel If you are interested in creating an exchange, please contact our Customer Service team at so they may further assist you.Alpha Platinum Aluminium, Removable Integrated Battery (RIB), tapered head tube, Control Freak internal routing, magnesium rocker link, Motor Armour, Mino Link, ABP, Boost148, 12 mm thru axle, 150 mm travel Please keep and be able to provide our Customer Service team with your return tracking number/information. International customers may return merchandise by any trackable method at their own expense within 30 days of purchase. You will receive an automated confirmation email once the refund has been issued. Please allow 5-7 business days for your return to arrive to our warehouse, and an additional 7-14 business days for processing.Pack your item(s) securely in an appropriate envelope or box and send it to the address provided below.Include the packing slip that is provided with the emailed return label.Use the return label provided. (Rails will not be responsible for packages returned using labels other than what is provided).Click the link here and complete the online steps to obtain your free return label.If you feel you have received a defective item, or have any other inquiry about our return process, please contact our customer support team for assistance HERE. We guarantee our merchandise to be free of manufacturing defects. Once proof of delivery is generated, we cannot be responsible for delivered items that have been lost or stolen. If your package is lost in transit, please contact FedEx and RAILS customer service. We ship via FedEx which provides trackable methods of shipping. Please allow 24 - 48 hours for funds to appear in your account after your refund has been completed. Refunds are issued in the original form of payment once the merchandise has undergone a quality control check. If returning a purchase made with a Gift Card code, the refund will go back to the same code used at checkout so that it can be used again towards a future purchase. This code can be used towards any item(s) on our website and never expires. Store credit is provided in the form of a Gift Card code that is emailed to the original email address provided at the time of purchase. Items purchased using a 30% off discount code may be returned for store credit ONLY.įINAL SALE items are not eligible for return, exchange or store credit. ALL face masks are FINAL SALE and cannot be returned or exchanged for any reason.All exchanges must be of equal or lesser value (exchanges placed for items priced at lesser value will be refunded the difference in cost via the payment method provided at the time of purchase).Returns will only be accepted with a completed return form or a copy of your invoice.Gifted items are eligible for store credit only and must meet all previously mentioned return criteria.Personalized items cannot be returned or exchanged.We only accept returns or exchanges purchased from and not from other retailers. ![]() Items must be unworn, unwashed, unused with original tags attached.We are happy to offer free returns and you can obtain your prepaid shipping label by clicking the link above. We accept returns within 30 days of your ship date.
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